Return & Refund Policy

At Curry Custom Cutlery, we stand behind the quality of our products and strive to provide outstanding customer service. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

Most new, unused products may be returned within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused and in the same condition in which it was received.

• Be returned in its original packaging.

• Include all accessories, components, and documentation originally included with the product.

Products that have been used, modified, damaged through misuse, or are missing components may not qualify for a refund.

Starting a Return

To request a return, please contact our Customer Service team at returns@currycustomcutlery.com before sending your item.

Please include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Return shipments should be sent to:

Curry Custom Cutlery
800 Eha St. #18A
Wailuku, HI 96793
USA

Domestic Returns

If you simply changed your mind or ordered the wrong item, you may return eligible products within 30 days.

Unless the return is the result of our error or a defective product:

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable because the shipping service has already been completed.

International Returns

International customers are welcome to request returns within the applicable return period.

Unless otherwise required by applicable law:

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• Any duties, taxes, customs fees, or brokerage charges are non-refundable.

Defective, Damaged, or Incorrect Items

Please inspect your order upon delivery.

If your order arrives damaged, is defective, or you received the wrong item, please contact support@currycustomcutlery.com as soon as possible.

If the issue is determined to be the result of our error or a manufacturing defect, Curry Custom Cutlery will work with you to provide an appropriate remedy, which may include replacement, repair, or a full refund.

Product Compatibility

Customers are responsible for ensuring that products are appropriate for their intended equipment and application before purchase.

Products that are used outside their intended design parameters or for applications for which they were not designed are not considered defective.

Refunds

Once your return has been received and inspected, we will notify you of the approval status.

If approved, refunds will be issued to the original payment method.

Most refunds are processed within 10 business days, although your financial institution may require additional time to post the credit.

If more than 15 business days have passed since your refund was approved, please contact support@currycustomcutlery.com.

Goodwill Exceptions

At Curry Custom Cutlery, we value our customers and may occasionally make exceptions to this policy at our sole discretion. Any courtesy accommodation provided in one situation does not establish a continuing policy or obligation for future transactions.